Sector
Infrastructure
City
Town of Hillsborough
Link
Website

Water System AMI Project

Purpose

The Town of Hillsborough desires to receive requests for proposals to optimize meter reading, customer service, and water-use efficiency efforts through the procurement and installation of Advanced Metering Infrastructure (AMI) technology.

RFP Summary

The Town of Hillsborough desires to receive requests for proposals to optimize meter reading, customer service, and water-use efficiency efforts through the procurement and installation of Advanced Metering Infrastructure (AMI) technology. The scope of work for the project includes (but is not limited to) providing materials, supervision, professional installation, on-going maintenance and customer support services for an AMI system to read meters in an automated and cost effective manner. The Town desires a turn-key solution and system. Any proposed system or system components must integrate into existing Town meter hardware, meter software and billing software systems. This project will include both retrofitting and replacing 5/8-inch to 2-inch manual read water meters at approximately 4,288 metered locations.

Goals/Objectives

The objective of the Town of Hillsborough is to retain an independent contractor to purchase and install a fixed base advanced metering infrastructure (AMI) system for reading residential and commercial/industrial water meters. The AMI system shall provide meter readings through a fixed base network where they will be stored on a remote server that is hosted by the AMI vendor. The intent is to have a system that virtually eliminates the need for manual meter reading for billing and final readings, while also providing daily or hourly reading information for customer service and conservation purposes. This information may be used by the Town of Hillsborough for tracking monthly customer billings, trend analysis of individual meter consumption, customer dispute resolution, etc.

Tangible Work Products / Scope of Work

The system will be comprised of:o Existing and new water meters equipped with absolute register encoders,
o Meter Transmitter Units (MTUs),
o Base Station Collectors (BSCs),
o Network data link and related equipment,
o A remote Network Interface Computer (NIC) with vendor provided support for compiling monthly reads into a compatible file for billing using existing billing software.
All meters shall be AMI compatible and capable of registering low flows down to 1 cubic foot accuracy. Where appropriate, existing meters will be retrofit with a solid-state electronic register with no moving parts and a minimum expected battery life of 20 years.

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