PA2040 Smart DC Data Hub Kiosks (Washington, DC)

PA2040 Smart DC Data Hub Kiosks (Washington, DC)


Smart kiosks will be installed at existing bus shelters, initially along the PA2040 corridor. Dependent on development of a prototype, these kiosks could be used by users for real-time travel information, emergency alerts, ticket vending for off-board fare collection, and access to city services. To ensure equity of service, the kiosks will be available to residents and visitors alike, and will provide free public Wi-Fi. Smart kiosks will also act as feedback centers for pedestrians, nearby traffic, and environmental conditions, allowing DDOT to understand pedestrian patterns and better plan for services during peak hours and special events.


• Selecting durable and accessible technology solutions.
• Ensuring reliable electrical and internet connection.
• Integrating off-board fare collection capability.
• Determining sensor data collection and analysis methods.

Major Requirements:

• Selection of number and location of pilot deployments
• Determination of kiosk capabilities (a full assessment of potential capabilities will be conducted, and then a prototype developed)
• Selection of technology solutions and maintenance responsibilities
• Installation and monitoring

Key Performance Indicators (KPIs):

• Increased kiosk interaction time for users/visitors
• Increased number of unique users on public Wi-Fi over time
• Decreased transit vehicle platform time
• Robust data collection

Measurement Methods:

• Measurement of citizen kiosk interaction time in minutes over 3-6 month period
• Measurement of unique Wi-Fi users
• Measurement of transit vehicle platform time reduction
• Assessment of data received


• Requires interoperable graphical interfaces.
• Establishes off-board fare collection standard.

Replicability, Scalability, and Sustainability:

• Replicability – Standard architecture.
• Scalability – Core supports up to 10,000 APs (current project has only 30 APs) and is considered in other areas in the city and in the region.
• Sustainability – Network is designed to sustain bandwidth use over time with negligent impact.

Project Impacts:

• Sensor feedback provides improved reliability
• Mobility solutions more efficiently respond to demand
• DC-Net free public Wi-Fi will generate more data
• User-generated data will result in mobility solutions that are more efficient, responding to demand


Phase I Pilot/Demonstration June 2016:
Real-time working application on pilot scale, tied into Wi-Fi and trip-planning system.

Phase II Deployment June 2017:
Real-time working application at city-wide scale, with added off-board fare collection and other capabilities.

Project milestone

Idea Complete

Idea Complete
Prototype Complete
In Development